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Frequently Asked Questions

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📌 General Questions

What is CedarPDF?

CedarPDF is a unlimited usage free suite of PDF tools that runs entirely in your web browser. No uploads, no registration, no ads, just simple, secure PDF processing on your own device.

💰 Is CedarPDF really free?

Yes, 100% free. All features are available with no usage limits, no hidden fees, and no premium tiers. This is a non-profit project sustained by voluntary donations.

Note: If we add optional donations in the future, They will be optional and voluntary.
🔐 Is my data safe?

Yes. Your files never leave your device. All processing happens locally in your browser using WebAssembly and standard web APIs. We don't have servers to store your files because we don't need them.

🔒

Your files: 📁 → 🖥️ (your device) → 📥 (download)
No server. No tracking. No exceptions.

👤 Do I need to create an account?

No. CedarPDF requires no registration, no email, and no personal information. Just open the site and start using the tools immediately.

⚙️ Technical Questions

🖥️ Which browsers are supported?

CedarPDF works on all modern browsers:

  • ✅ Chrome
  • ✅ Firefox
  • ✅ Safari
  • ✅ Edge
  • ✅ Brave

For best performance, keep your browser updated to the latest version.

📁 What's the maximum file size?

Since processing happens in your browser, file size limits depend on your device's available memory:

  • Recommended: Up to 200 MB
  • May work: 200 - 500 MB (depends on your device)
  • Likely to fail: Over 500 MB

Tip: Close other tabs and applications when processing large files for best results.

🌐 Does CedarPDF work offline?

Partially. Once the site loads, most tools can work without an internet connection since processing is local. However, you need to be online to initially load the page.

Future: We're exploring PWA (Progressive Web App) support for full offline functionality.

📱 Can I use CedarPDF on mobile?

Yes. CedarPDF is fully responsive and works on smartphones and tablets (iOS and Android). However, processing very large files on mobile devices may be slower due to hardware limitations.

🛡️ Privacy & Security

🔍 How can I verify that files aren't uploaded?

You can verify this yourself:

  1. Open your browser's Developer Tools (F12 or right-click → Inspect)
  2. Go to the Network tab
  3. Upload and process a PDF file
  4. Observe: No file upload requests will appear

Our code is also open-source and auditable if you're technical.

🍪 Does CedarPDF use cookies?

No tracking cookies. We don't use cookies for advertising, analytics, or user tracking. If we ever add strictly necessary cookies (e.g., language preference), we'll disclose it clearly.

Where do my files go after processing?

Your files exist only in your browser's temporary memory (RAM) during processing. After you download the result:

  • The file is automatically cleared from browser memory
  • Nothing is stored on our servers (we don't have any for file storage)
  • Closing the tab or refreshing the page clears all data

🌲 Project & Donations

🏢 Who runs CedarPDF?

CedarPDF is a non-profit project developed by a Canada-based team whose members are all volunteers. We're inspired by the cedar tree - a symbol of resilience and beauty in Canada.

Our mission is to make PDF tools universally accessible, completely private, and refreshingly simple.

Can I support CedarPDF?

Yes! But not now! If CedarPDF has been helpful to you, voluntary donations are welcome. However, we don't need any donation now and in near future, so did not have a donation system set up.

Important: Donations, if any, are entirely optional and never required to use any feature.

🔧 Troubleshooting

⚠️ Why did processing fail?

Common reasons for processing failures:

  • File too large: Try splitting the PDF or using a device with more RAM
  • Browser outdated: Update to the latest version
  • Corrupted file: The PDF may be damaged or password-protected
  • Memory limits: Close other tabs and applications

If the problem persists, try a different browser or device, or contact us/feedback via email.

🔒 Can CedarPDF process password-protected PDFs?

Limited support. Some tools may work with password-protected PDFs if you enter the password in your browser. However, for security reasons, we recommend removing passwords before processing when possible.

Still have questions?

We're here to help! Contact us at:

📧 info.CedarPDF@gmail.com

We typically respond within 2-3 business days.

🌲 Can't find what you're looking for?
Reach out - we'd love to help and improve CedarPDF based on your feedback.

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